Keivin Kilgore, a senior leader in employee and labor relations, is raising awareness around the importance of employee-centered workplaces and community-driven leadership. Drawing on years of experience across healthcare, corporate, and community organizations, Kilgore is encouraging leaders and professionals to rethink how work environments are structured and how people are supported within them.
At the center of his message is a simple idea: organizations perform better when people feel valued, heard, and supported.
“People don’t care what you know until they know that you care,” Kilgore said. “If you want better outcomes in any organization, you have to start with how people are treated every day.”
Workplace challenges remain a major issue across industries. According to Gallup, only about 23% of employees worldwide report being engaged at work, while disengagement costs the global economy an estimated $8.8 trillion annually. In the U.S., studies have also shown that workplace stress contributes to increased turnover, lower productivity, and long-term health impacts.
Kilgore believes these numbers reflect a gap between organizational goals and employee experience.
“The biggest asset any organization has is its people,” he said. “It’s not the equipment or the technology. It’s how people use those tools to get the job done. If you ignore that, you’re missing the most important part of the business.”
Throughout his career, Kilgore has worked to bridge that gap. From leading workforce initiatives in healthcare systems to supporting employee and labor relations at large organizations, he has focused on building systems that improve communication, reduce conflict, and create more stable work environments.
One example comes from his early leadership experience, when dozens of employees approached him directly with concerns about workplace policies.
“I didn’t have all the answers in that moment,” Kilgore said. “But I listened. I worked with leadership. And we found a way forward. That experience showed me that collaboration works better than control.”
Beyond corporate settings, Kilgore has also been active in community and workforce development initiatives. His work has included creating job training programs, supporting individuals in recovery through structured employment programs, and speaking at rehabilitation centers such as Cumberland Heights and JourneyPure in Nashville.
These efforts reflect a broader focus on stability and long-term opportunity.
“If people are going to spend most of their lives at work, they shouldn’t feel anxious or unsupported just to provide for their families,” he said. “Part of my purpose is finding ways to make that experience better.”
Kilgore has also contributed to community leadership efforts, including work with the American Heart Association in Central Florida, leadership roles within the National Pan-Hellenic Council, and involvement in civic engagement initiatives and voter outreach programs.
Research continues to highlight the connection between workplace conditions and broader community outcomes. Studies from the American Psychological Association show that chronic workplace stress is linked to higher rates of burnout, absenteeism, and mental health challenges, while organizations with strong employee engagement see up to 21% higher profitability and significantly lower turnover.
For Kilgore, these findings reinforce the need for intentional leadership.
“Success isn’t just about hitting numbers,” he said. “It’s about whether you accomplished what you set out to do and whether you made things better along the way.”
Call to Action: Small Changes That Make a Difference
Kilgore encourages individuals at all levels—not just executives—to take simple, practical steps to improve their work environments and communities:
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Listen actively to colleagues and understand their challenges
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Document goals and priorities to stay focused and accountable
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Look for small ways to improve systems, even within your immediate role
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Support others’ growth, whether through mentorship or collaboration
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Stay engaged in your community, through volunteering or local initiatives
“You don’t have to change everything at once,” Kilgore said. “Even small improvements can create real impact over time.”
To read the full interview, visit the website here.
About Keivin Kilgore
Keivin F. Kilgore is an Orlando, Florida–based professional specializing in employee and labor relations. He currently serves as a Senior Principal at L3Harris, with prior leadership roles across healthcare systems, global organizations, and workforce development initiatives. His work focuses on improving workplace environments, strengthening organizational effectiveness, and supporting community-based programs that create long-term opportunity.
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