A new VoIP platform from Voistay aims to accelerate the transition process for Florida hotels still operating with legacy phone infrastructure. Hospitality establishments can now migrate to cloud-based systems with reduced implementation timelines and easier integration with existing property management platforms.
To learn more about E911-compliant hotel phone systems, go to https://voistay.com
A company spokesperson says the timing responds to increased urgency around the PSTN shutdown, which is continuing to phase out traditional copper-line telephone service across Florida. Many hospitality properties still rely on analog equipment or aging PBX systems that require costly maintenance and lack the technical capabilities to meet current emergency calling regulations and hotels face pressure to upgrade before their existing infrastructure becomes unsupported or non-functional.
The Voistay platform emphasizes compliance automation rather than manual configuration, with hotel systems preconfigured to transmit location data with every 911 call in accordance with the Ray Baum’s Act.
Direct emergency dialing allows room phones to reach 911 without requiring an outside-line prefix, fulfilling Kari’s Law requirements. Automatic alerts also notify front desk staff whenever a guest dials emergency services, enabling faster response coordination.
Cost management features have expanded to include more detailed analytics on calling patterns and system usage and hotels can track peak communication times, underutilized features, and adjust their service levels based on actual demand rather than estimated needs. The flat-rate unlimited usage billing model prevents surprise charges during high-volume periods, particularly valuable for properties that experience seasonal occupancy fluctuations.
“Many hotel operators underestimate how much they spend maintaining old phone systems until they see the comparison,” a company representative noted. “Between service calls, replacement parts, and line rental fees, the numbers add up quickly.”
The platform now supports over 200 integrations with property management and customer relationship systems commonly used in hospitality; this feature allows for guest check-in data to be added automatically to the phone system, keeping room assignments and caller identification current without manual updates. Staff can access voicemail through email, manage calls from mobile devices, and utilize AI-powered routing to direct guests to appropriate departments based on their requests.
Technical support remains available around the clock from U.S.-based teams familiar with hotel operations, so properties can receive assistance with system configuration, troubleshooting, and feature optimization regardless of time zone or business hours. The service model includes proactive monitoring to identify potential issues before they affect guest communications.
Hotels interested in reviewing their current phone system costs and exploring migration options can learn more and request a consultation at https://voistay.com
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